Exchanges Policy

1. The Exchange Window

You have 30 days from the date your package was delivered to request an exchange. Items sent back after this window are not eligible.

2. Condition of Items

To qualify for an exchange your item must be in its original, pristine condition:

• unworn, unwashed, and unaltered;
• free of makeup, deodorant, perfume, or pet hair;
• equipped with all original tags, labels, and packaging intact.

3. How to Process an Exchange

• Contact our support team at [email protected] with your order number and the exact item you wish to receive instead.
• We check active inventory and hold the replacement item for you.
• Package your original item securely and drop it off with the carrier using the instructions our team provides.

4. Exchange Shipping Costs

We provide a prepaid return shipping label for your exchange and ship the replacement to you free of charge. Limit one free exchange per order.