Policy Center

The studio's rules, all in one place.


Each policy lives at its own permanent address. Questions? Support is one click away.

Agreements

Service Agreement

Accounts, purchases, acceptable use, licensing, liability.

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Privacy Agreement

What we collect, why, and your rights.

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Cookie Policy

What we set on your device, and how to control it.

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End User License Agreement

The licence for our software and games.

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Community & conduct

Community Guidelines

How we keep the Journal healthy.

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AI Content & Data Usage

Where the studio stands on AI, data centres, and sustainability.

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Rights & licensing

Intellectual Property Allocation

Closed platform, open projects — and why.

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Copyright & Copyleft

Rights reserved, and rights shared.

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Trademarks

Our marks and the rules for using them.

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Patents

Our position on patents.

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References & Credits

The work we build on, credited.

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Store policies

Shipping & Handling

Flat-rate tiers, processing times, and tracking.

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Refunds

Eligibility, timing, and how to request one.

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Returns

Window, conditions, and how to start a return.

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Exchanges

Swap for something else, free label included.

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Operations & disclosures

Service Level & Maintenance

Availability targets and maintenance windows.

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FTC Disclosures

Advertising, endorsement, and affiliate disclosure.

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Health & Safety

Handling, age suitability, and product safety.

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Affiliate Policy

How affiliate links work and how they are disclosed.

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Take an action

Start any of these in two minutes.

Request a refund

Begin a refund for an order you made.

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Initiate a return

Send an item back.

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Initiate an exchange

Swap for a different item.

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